FAQs

A one-time supplement, or single supplement, is an additional fee that is charged when a traveler on a group tour occupies a single room (instead of a standard double room). It compensates for the difference in accommodation costs. Some companies offer the option of sharing a room to avoid the supplement. It is recommended to check the tour operator's policy. If you prefer privacy and personal comfort, this supplement may be worth considering. Please contact our specialists if you have any financial concerns. We will always help.

Many foreign tourists get confused about such terms. Let's clarify. A guest house is a budget accommodation option, usually a family one, where the owners live here. A feeling of "at home", an individual approach. A national house is not a place to stay overnight, but a gastronomic tour. You are invited to a real house to a local family for lunch or dinner to introduce you to authentic dishes and everyday life. A great way to immerse yourself in the culture. The choice depends on your goal: to spend the night or to try home-cooked food in a traditional atmosphere. If you have any questions during the selection of a trip, booking a tour to Uzbekistan, or while in the country itself, you can always contact our company. We provide our clients with support at every stage of the journey.

Since 2015, there has been a strict regulation: private import and use of drones is prohibited. The only exceptions are for creative teams and film crews, who can obtain a special permit for aerial photography to promote the country's tourism potential. This permit is approved by several agencies, including the State Committee for Tourism, the Ministry of Culture, the Film Committee, the Ministry of Defense, and the State Flight Safety Inspectorate. The application must include the details of all operators and flight zones. Detailed information can be found on the website https://www.uzcaa.uz/en/drones.

Definitely. If our ready-made routes do not cover your interests, we will be happy to develop a program tailored to your request. Your unique ideas inspire us to create new, more immersive, and sustainable journeys. Contact us, and we will work together to make your dream a reality.

According to the new rules, foreign currency can be imported without restrictions and without mandatory declaration. When leaving the country, only an amount exceeding 100 million soums (equivalent to ~7,900 US dollars as of July 2024) must be declared. As a result, most tourists are exempt from filling out customs forms.

In major cities like Tashkent, the choice of clothing is a personal matter. Local youths are actively experimenting with fashion, and you'll see both modern European looks and traditional Islamic attire, which women choose voluntarily rather than under duress. However, in more conservative regions like the Fergana Valley, it's important to respect local norms and avoid wearing shorts or overly revealing clothing. The same rule applies when visiting holy sites such as mosques and mausoleums. Women are advised to cover their shoulders, chest, and head with a scarf. This is not only a tradition, but also a sensible way to protect themselves from the scorching summer sun.

Bank cards, especially Visa, are widely accepted in Uzbekistan. In tourist cities such as Tashkent, Samarkand, Bukhara, and Khiva, you can easily pay with a card at most hotels, cafes, restaurants, supermarkets, shopping malls, museums, and attraction ticket offices. Cash (in soums) is still necessary for purchases in local bazaars, small shops, street vendors, some taxi services, and remote areas where cashless payments may not be available. ATMs are widely available in major cities and tourist areas, so it is usually easy to withdraw cash when needed. However, it is recommended to always carry a small amount of cash for everyday expenses for convenience.

As of today, there are no mandatory vaccination requirements for entry into Uzbekistan. However, we always recommend consulting with a healthcare professional for personalized advice. All COVID-related restrictions have also been lifted, and the country is fully open to tourists.

Many of our customers ask about such details. After all, the cost of the accommodation service depends on it. We explain. Double (double) — one large double bed, often king-size, for two. This option is suitable for couples, newlyweds, or those who don't mind being close. These rooms are also popular for wedding trips and celebrations. Twin (twin) — two separate single beds. Ideal for friends, colleagues or relatives. Some hotels may connect beds in a twin, turning it into a double — check in advance. If you have any questions when placing in a hotel or at the stage of choosing a hotel, then contact our consultants. We will try to answer all your questions in the most detailed way. Our many years of experience help tourists choose the best, individually for them, based on personal preferences and financial capabilities.

When choosing a sightseeing tour to Uzbekistan or before a business trip, we recommend that you pay attention to such nuances of accommodation as half board and full board. This way you can choose the optimal conditions for staying in Uzbekistan without overpaying for extra services. Half Board (HB) — breakfast and one meal (lunch or dinner). A flexible option for those who want to try the local cuisine for the remaining meals. Full Board (FB) — all three meals: breakfast, lunch, dinner. Perfect if you don't want to think about finding food. There is also an all-inclusive system — with drinks and snacks, but at resorts. The choice depends on your route and budget. Choose exactly the option that is comfortable for you. We are always ready to help you decide on the choice.

Public transport in Tashkent (buses, metro) costs only 2000 soums (less than 20 US cents). In Samarkand and Bukhara, where the main attractions are concentrated in the center, it is more convenient to use taxis (5-10 dollars per trip). Local private taxis are 2-3 dollars cheaper, but it is better to negotiate the price in advance.

Public transport in Tashkent (buses, metro) costs only 2000 soums (less than 20 US cents). In Samarkand and Bukhara, where the main attractions are concentrated in the center, it is more convenient to use taxis (5-10 dollars per trip). Local private taxis are 2-3 dollars cheaper, but it is better to negotiate the price in advance.

Tipping in Uzbekistan is not mandatory, but it is considered a gesture of appreciation for good service. Personal services (porters, waiters, and drivers) — leave any amount at your discretion if you are particularly satisfied. In restaurants, service charges are often already included (10-15%). If they are not included, a tip of 15-20% is appropriate. Always check the bill. In hotels, service charges are usually included in the room rate, but you can leave a small tip for the maids and porters for their assistance. Tipping is not mandatory for guides and drivers, but you can express your gratitude at the end of the tour. This is a personal decision. The key point is that tipping is a genuine gesture, not a requirement.

Online purchase is simplified as much as possible: you get an electronic ticket with a QR code that can be presented from the smartphone screen. Sales open 30-45 days before departure (the period depends on the direction). Keep an eye on the dates, especially if you are traveling in high season.

Online purchase is simplified as much as possible: you get an electronic ticket with a QR code that can be presented from the smartphone screen. Sales open 30-45 days before departure (the period depends on the direction). Keep an eye on the dates, especially if you are traveling in high season.

There are several major players in the mobile communication market: UCell — wide coverage, good packages for any duration. Beeline — competitive prices and a stable network. Perfectum Mobile — strong in cities, with favorable internet tariffs. UzMobile — a state-owned operator with a growing infrastructure. Universal Mobile Systems — flexible plans and reliable coverage. Humans is a new and innovative player, popular among young people. For short trips, tourist prepaid SIM cards from Beeline or Ucell are the best choice – they include a sufficient amount of data and minutes. Cards are sold directly at the Tashkent airport. A passport is required when purchasing. Remember that coverage may vary in rural areas, so choose an operator taking into account your route.

Yes, there are no restrictions on the sale and consumption of alcohol. Restaurants, bars, and shops offer a wide selection of local and imported beverages. However, it is important to note that drinking alcohol in public places (outside of establishments) is not encouraged. Please consume alcohol responsibly and with respect for local customs.

Yes. Exchange is possible at banks and exchange offices, but for this, be sure to keep the receipt of the initial purchase of soums. Keep in mind that there may not be enough dollar cash at the exchange offices, so it is better to carry out the reverse conversion in advance, rather than on the last day. It is also useful to compare the rates and commissions at different locations.

Yes, but with some restrictions. Medications with pain-relieving, sedative, or sleeping properties may be limited or prohibited. Prescription medications are only allowed with proof of prescription (doctor's note or prescription). There are quantitative limits for non-prescription medications. We recommend that you check the current regulations on the official resources of the customs service before your trip. This will protect you from unexpected situations.

The railway network of Uzbekistan connects key cities, offering comfortable journeys with picturesque landscapes. The popular route is Tashkent–Samarkand, then Samarkand–Bukhara. Bukhara - Khiva (the Bukhara - Khiva train opened in 2026 and may operate intermittently) The usual route from Tashkent to Khiva takes approximately 16-20 hours by second-class passenger trains, and 8 hours by the Jalolldin Manguberdy high-speed train. A faster option is to take a plane: the flight from Tashkent to Urgench lasts 1.5 hours, plus 40 minutes by taxi to Khiva.

It is not recommended. It is better to boil tap water or buy bottled water, which is widely available. We recommend always carrying a reusable bottle and filling it with trusted water, especially when traveling outside major cities.

Yes, the service is available in major cities and airports. We recommend booking a car online in advance, especially during the peak season. You will need a national driver's license and an international driver's license to rent a car. Please be aware of the local traffic and driving regulations, as they can make your journey more enjoyable and safe.

Vegetarian dishes can be found in major cities — Tashkent, Samarkand, Bukhara and Khiva. Although the very concept of vegetarianism is not so widespread in the local culture, many restaurants are on hand and prepare meatless dishes upon your request. Local bazaars are a real treasure for lovers of vegetables and fruits. The freshest products grown on the fertile Uzbek land will delight even the most demanding gourmet. Tourists who prefer plant-based food can also cook for themselves using the wealth of markets. It is helpful to learn a few phrases in Uzbek or Russian to explain their preferences.

Lux — a two-person compartment with maximum comfort and privacy. First class — a four-person compartment, the optimal balance of price and comfort. Second class — an economical option with open sleeping places (less privacy). For a peaceful night, it is better to choose compartment classes. During peak seasons, we recommend booking tickets in advance.

One traveler is allowed to carry no more than two bottles of alcohol. When flying to EU countries, there are standard restrictions on liquids in carry-on baggage: each container is no more than 100 ml, and the total volume is up to 1 liter.

The national currency is the Uzbek soum. Banknotes of 1,000 to 200,000 soums are mostly in circulation, and coins are becoming less common. Always carry small bills for everyday expenses. Currency exchange offices are available in every city.

A local guide is a specialist in his city, who has a deep knowledge of its history, culture, traditions and architecture. He accompanies you only during excursions in his city. In each city, you will be met by a new local guide: he will give a tour, introduce you to the main sights, answer your questions and, at the end of the program, accompany you back to your hotel (or to the point of the program's end). All local guides are certified. An accompanying guide (tour leader, escort) is a person who is with you throughout your entire journey, from the first to the last day of the tour. They accompany you on your travels between cities, help you with hotel accommodations, train and flight reservations, meal arrangements, and any other issues that may arise. In addition to guiding you on your excursions, they are always there to assist you, provide guidance, or simply make your journey more comfortable. They are your guide, organizer, assistant, and reliable companion throughout your trip. By understanding the difference between a local guide and an accompanying guide, you can choose the escort format that best suits your expectations and travel style.

If you are going to visit Uzbekistan, then this information you can always come in handy! International code of the country — +998. Codes of individual cities: for example, Tashkent — 71, Samarkand — 66. Codes of mobile operators depend on the provider. You can check them in the directories or with the hotel staff. When there are situations when you need to get additional information, you can always contact our specialists or the administration of the hotel where you are staying.

The standard voltage is 220 V. If your devices are designed for 110/120 V (as in the USA), a step-down converter is required. It is important that its power exceeds the power of the device. Many modern gadgets have a "dual voltage" — then the converter is not needed. Do not forget a universal adapter for sockets.

The state language is Uzbek (Turkic group). Russian is widely spoken as a language of interethnic communication. Tajik is also spoken in Samarkand and Bukhara. In recent years, English has gained popularity, especially among young people. Our guides and tour leaders usually speak multiple languages and can help you overcome any language barrier.

In any emergency situation, you can count on our team's 24/7 support. You will have the contact details of your personal guide and local representative before the tour begins. We strongly recommend keeping these numbers in your phone and having a paper copy for convenience.

Uzbekistan is a country of contrasts, and each season reveals it in its own way. The real "velvet" periods are considered to be spring (April-June) and autumn (September-October). In spring, you will witness a unique phenomenon - the blooming desert, when the dry land turns into a colorful carpet of grass and flowers for a short time. In autumn, the air is filled with a clear freshness, and the bazaars are filled with the harvest's bounty of juicy fruits, nuts, and dried fruits. For outdoor enthusiasts and trekkers, the dry and hot months of June and August offer the most stable weather for mountain treks. In winter (with temperatures ranging from -5°C to +5°C), snowfall is common, but there are more sunny days than cloudy ones. Bring a warm coat, hat, gloves, and sweaters, and you'll be able to enjoy the winter wonderland of the East. Spring days are pleasantly warm, with temperatures ranging from +15°C to +25°C, but as summer approaches, the temperature rises to +30°C to +35°C. During the day, lightweight t-shirts are comfortable, but in the evenings, a light jacket or cardigan may be necessary. The summer heat reaches its peak, with temperatures ranging from +36°C to +42°C. Cotton fabrics, hats, and sunscreen are essential for staying cool. Shorts and T-shirts are your best choice, but don't forget to respect local traditions in public places. Autumn feels like a return to spring comfort: warm during the day, cool in the evening. By mid-October, it starts to get noticeably colder, daytime +35 °C is replaced by +15 °C by November — at this time it is already worth wearing raincoats and insulated jackets.

Uzbekistan is a paradise for food lovers. Private restaurants, cozy teahouses, and bakeries can be found at every turn. The average check for a meal for two starts at around -5 and depends on your preferences and the location of the establishment. We recommend the following restaurants in Tashkent: Afsona, City Grill, Karavan, Jumandzhi, Opera, Gruzinskiy Dvorik, Navvat, Manas, Khan Chapan, and Plov. In Samarkand: Platan, Samarkand, New Arbat, Istiklol, Sirius, Eastern Sweets, and Sogdiana. In Bukhara: Doston House, Bella Italia, Zaytoon, Old Bukhara, Saffron, and Andara. In Khiva: Khorezm Art (in the Ala-Kuli-Khaana Madrasah), the Asia Khiva Hotel Restaurant, Zarafshan-opa, and the Terrace Cafe. All of these places are known for their high-quality food and friendly staff.

Automatic self-service laundries are rare in Uzbekistan. Instead, most hotels offer laundry services (for a fee). Check the prices and deadlines at the reception. For a budget option, you can look for local dry cleaners or ask the hotel staff for recommendations.

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